Video Conferencing
EXECUTIVE SUMMARY: The video conferencing space has changed significantly due to advances in consumer grade portable electronics leading to the demise of the dedicated desktop conferencing unit. While larger rooms and facilities may require specialized hardware, we see this shift as enhancing our ability to deliver quality services throughout Wyoming. The student should not have to travel across multiple counties to sit in front of a dedicated device in the guise of “distance education”. Our teams will manage State equipment and coordinate with stakeholders in support of expanded Call Center hours, supporting users with scheduling, connectivity, recording and troubleshooting to improve video technology interoperation.
ADDITIONAL INFORMATION: We will continue to enhance available resources by securing a high-speed backbone to support expanded VoIP and video conferencing accessible for students, State employees and citizens at any time and from any location. We are actively working to enhance the current network infrastructure already owned by the State. This approach will allow Wyoming citizens better access to business and educational applications they rely on for personal and professional success. |